Logistics & mobility
Where the shipment is, when it will arrive, and proof it was delivered — captured by drivers who cannot stop to fill in a form.
Where the shipment is, when it will arrive, and proof it was delivered — captured by drivers who cannot stop to fill in a form.
Operators need real-time shipment and fleet visibility, route planning that accounts for actual conditions, proof of delivery capture that takes seconds, cold chain monitoring where required, and customer-facing tracking that reduces status enquiry calls.
A proof-of-delivery flow requiring four screens will be completed in a batch at the end of the day, in the parking area, from memory. The timestamp is then wrong, the signature is missing, and the data is worse than useless because it looks authoritative.
Capture has to fit the moment: one screen, a photograph, a signature, done in under fifteen seconds, working offline. That constraint drives the entire design.
Customers call to ask where their shipment is, because tracking is coarse.
Sequencing by habit rather than by distance, time window and load.
Captured late, incomplete, or reconstructed after the fact.
Temperature excursions discovered on arrival, if at all.
Live location with customer-facing status that reduces enquiry calls.
Sequencing against time windows, load and real road conditions.
Fifteen-second offline capture with photo, signature and geotag.
Continuous temperature logging with excursion alerting.
It has to. Capture happens locally and syncs when connectivity returns, with the original timestamp preserved rather than the sync time. Systems that require connectivity at the doorstep produce systematically wrong data.
Usually, through APIs where available and scheduled file exchange where not. Partner integration quality varies considerably, and we scope each one rather than assuming parity.
A discovery call is a working session on your constraint, not a sales pitch.
A short note is enough. You'll hear back from the team, not a bot — usually within one working day.
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